Job Title
Medical Front Office Receptionist
Job ID
27004301
Location
Addison,  TX 75001
Other Location
Carrollton, Texas
Summary
The medical front office position is a fast-paced job, which requires accuracy, the ability to deal efficiently and courteously with all patients.
Job Duties:
  • Greets and check-in patients
  • Schedules and reschedules appointments
  • Screen calls with extensive phone volume possibly 500 calls per day
  • Notifies medical staff of patients’ arrival
  • Assists patients and family with instructions, directions, and information
  • Directs phone and/or leaves messages for very busy medical staff in EMR system
  • Obtain sufficient information for billing: photo id, insurance card, and other medically necessary information to file claims.
  • Collect on patient balances and receives co-pays
  • Miscellaneous office duties as needed
Requirements/
Qualifications
  • Must be willing to travel to Glenrose, Stephenville, Granbury, and Mineral Wells
  • Local WEATHERFORD candidates REQUIRED
  • Understanding of insurance verification and copays REQUIRED
  • Knowledge of various medical insurance plans; including co-insurance, deductibles, and out of pocket
  • At least 3 years Electronic Medical Record/Patient Scheduling systems experience preferred
  • Urology experience preferred
  • Ability to solve problems possesses sound and accurate judgment
  • Ability to communicate well with patients, co-workers, and vendors
  • Ability to set priorities and handle demanding schedules
  • High School diploma required

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